RETURNS AND REFUNDS
ACCEPTING RETURNS
Please note that returns are only accepted on products that are damaged. To ensure that the product is to your expected standard, please contact me directly for a one to one video viewing.
Contact me within: 5 days of delivery
Dispatch items back within: 30 days of delivery
I DON'T ACCEPT EXCHANGES OR CANCELLATIONS
But please contact me if you have any problems with your order.
THE FOLLOWING ITEMS CANNOT BE RETURNED
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Custom or personalised orders
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Digital downloads
CONDITIONS OF RETURN
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer may be responsible for any loss in value.
SHIPPING
SHIPPING TO EUROPE
If purchasing from Europe, the total cost of your item will be product price plus shipping costs. Product tax is included in the price.
SHIPPING TO UNITED KINGDOM
If purchasing from the United Kingdom, the total cost of your item will be product price, plus shipping costs, plus import tax (and handling charges). Product tax is included in the price.
SHIPPING WORLDWIDE
Worldwide shipping is currently subject to negotiation. If you would like to purchase, please contact me for further information and arrangement.
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